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What we offer

Victoria and Co. offers you seven all-inclusive packages to suit different situations, whether your property is vacant or occupied.

These packs can be used on a one-time or recurring basis, depending on your needs.

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1 - Short-term absence 

Away from your property for a few days? This pack can be programmed once or as many times as needed:

  • Interior/exterior visual inspection

  • Water and electricity check

  • Checking and deactivating the alarm

  • Opening shutters and ventilation if necessary

  • Domestic waste and sorting if necessary

  • Watering indoor plants

  • Beds unmade, household linen removed

  • Pets: health check, water and food level check, cleanliness check, pet time or outing if possible

  • Mail collection

  • Verification and closing of all openings, locks, shutters, etc.

  • Restarting the alarm system

  • According to owner's instructions

  • Report by phone, text message or email, supporting photos if necessary

Options available at extra cost:

Cleaning, crockery, crystalware, silverware, glazing, garden maintenance, pest control and treatment, pool maintenance, food shopping.

2 - Long-term absence

Away from your property for a few weeks or several months ? This pack can be programmed once or as many times as necessary, on a regular basis:

  • Interior/exterior visual inspection

  • Water and electricity check, meter reading if necessary

  • Checking and deactivating the alarm

  • Opening shutters and ventilation if necessary

  • Watering indoor plants

  • Collection of mail, forwarding if necessary

  • Verification and closing of all openings, locks, shutters, etc.

  • Restarting the alarm system

  • According to owner's instructions

  • Report by phone, text message or email, supporting photos if necessary

Options available at extra cost:

Cleaning, crockery, crystalware, silverware, glazing, laundry, garden maintenance, pest control and treatment, pool maintenance, food shopping.

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3 - Preparation of your property before stay

Back for a few days, a few weeks, a few months ? This pack is intended to facilitate your re-installation in your property :

  • Interior/exterior visual inspection

  • Opening shutters 

  • Ventilation and interior fragrance

  • Restarting electrical appliances (air conditioning, heating, boiler, water heater, fridge, freezer, etc.) as needed

  • Opening the water valves

  • Beds made, fresh linen installed in all rooms

  • Table set the day 

  • As per owner's instructions

  • Report by phone, text message or email, supporting photos if necessary

Options available at extra cost:

Cleaning of the garden, swimming pool preparation, cleaning of the terrace and set up of the outdoor furniture, quick or neat cleaning, glazing, silverware/ crystalware, floral decoration, food shopping, meal to be reheated, basket of fresh organic vegetables/fruits.

4 - Handing over of your property after stay

You are leaving your property and you do not want to deal with stewardship. This pack is intended to facilitate your departure:

  • Interior/exterior visual inspection

  • Ventilation

  • Domestic waste and sorting 

  • Beds unmade, household linen removed

  • Shutdown of all electrical equipment

  • Closure of water valves

  • Verification and closing of all openings, locks, shutters, etc.

  • Restarting the alarm system

  • According to owner's instructions

  • Report by phone, text message or email, supporting photos if necessary

Options available at extra charge:

Quick or neat cleaning, dishes, laundry, outdoor furniture storage, wintering of the swimming pool, protection of fragile trees in the garden in winter, etc.

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5 - Emergency Visit

You are stressed by an incident report (leak, alarm signal, bad weather, etc.) and you want to be clear ? Think you forgot to turn off the gas, unplug the iron, lock a door, etc.? Victoria and Co. undertakes to intervene on site as soon as possible to reassure you:

  • Visual inspection 

  • Immediate report by phone, text message or email, with supporting photos if necessary

  • Immediate intervention (if possible)

  • Any approach to the insurer or the police if necessary

  • Final peace-of-mind-call to the customer

6 - Occasional site attendance 

Need to check that a one-off intervention has been carried out correctly (maintenance of air conditioners, cleaning of the roof, wintering of the swimming pool, delivery of fuel, etc.)?

  • Follow-up of the face-to-face intervention

  • Report by phone, text message or email, supporting photos if necessary

  • Transmission / follow-up of the invoice if necessary

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7 - Long-term site attendance

Need a trusted entity who watches over your construction site ?

  • Recommendation of a trusted craftsman if needed

  • Reception of the craftsman on the property

  • Progress report of the construction site with photos

  • Checking cleanliness around the construction site

  • Follow-up of the craftsman in the event of non-respect of the agreed deadlines / dissatisfaction of the owner

  • Transmission / follow-up of invoices if necessary

Other services

In addition to these packs, Victoria and Co. also offers a wide choice of private concierge services to help you make the most of your property:

  • Check-in/ check-out of seasonal tenants

  • Transportation
  • Child care

  • Minor maintenance

  • Administrative procedures, making appointments, diary management 

  • Mail and shipping management

  • Floral decoration

  • Household

  • Gardening

  • Routine servicing/ maintenance/ winterization of swimming pool

  • Laundry/ drycleaner/ dyer/ ironing/ alteration/ house linen purchase

  • Event planning

  • Shopping in town, picking up orders, finding rare items

  • Pets: veterinarian, education, pension, petsitter, grooming

  • Health and well-being: making appointments, recommending professionals, massage at home, organizing spa treatment

  • Luxury services at home: chef, oenology lessons or tasting session, sports coach, floral workshop, etc.

  • Photo session at home or on a specific theme

  • Rental of equipment (sports, for children, etc.)

  • Car rental

  • Vehicle maintenance

  • Organization of guided or gourmet tours

  • Home deliveries: shopping, flowers, luxury picnics, organic fruit and vegetable baskets, etc.

  • Outings: ticket office, cinema, concerts, theatre, exhibitions; sporting events, etc.

  • Sport: reservation of time slots, private or group lessons

  • Recommendations and reservations for restaurants and hotels

  • Travel management

  • Holiday organization

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