.png){kind=logo}
1 - Short-term absence
Away from your property for a few days? This pack can be programmed once or as many times as needed:
-
Interior/exterior visual inspection
-
Water and electricity check
-
Checking and deactivating the alarm
-
Opening shutters and ventilation if necessary
-
Domestic waste and sorting if necessary
-
Watering indoor plants
-
Beds unmade, household linen removed
-
Pets: health check, water and food level check, cleanliness check, pet time or outing if possible
-
Mail collection
-
Verification and closing of all openings, locks, shutters, etc.
-
Restarting the alarm system
-
According to owner's instructions
-
Report by phone, text message or email, supporting photos if necessary
​
Options available at extra cost:
Cleaning, crockery, crystalware, silverware, glazing, garden maintenance, pest control and treatment, pool maintenance, food shopping.
2 - Long-term absence
Away from your property for a few weeks or several months ? This pack can be programmed once or as many times as necessary, on a regular basis:
-
Interior/exterior visual inspection
-
Water and electricity check, meter reading if necessary
-
Checking and deactivating the alarm
-
Opening shutters and ventilation if necessary
-
Watering indoor plants
-
Collection of mail, forwarding if necessary
-
Verification and closing of all openings, locks, shutters, etc.
-
Restarting the alarm system
-
According to owner's instructions
-
Report by phone, text message or email, supporting photos if necessary
​
Options available at extra cost:
Cleaning, crockery, crystalware, silverware, glazing, laundry, garden maintenance, pest control and treatment, pool maintenance, food shopping.
3 - Preparation of your property before stay
Back for a few days, a few weeks, a few months ? This pack is intended to facilitate your re-installation in your property :
-
Interior/exterior visual inspection
-
Opening shutters
-
Ventilation and interior fragrance
-
Restarting electrical appliances (air conditioning, heating, boiler, water heater, fridge, freezer, etc.) as needed
-
Opening the water valves
-
Beds made, fresh linen installed in all rooms
-
Table set the day
-
As per owner's instructions
-
Report by phone, text message or email, supporting photos if necessary
​
Options available at extra cost:
Cleaning of the garden, swimming pool preparation, cleaning of the terrace and set up of the outdoor furniture, quick or neat cleaning, glazing, silverware/ crystalware, floral decoration, food shopping, meal to be reheated, basket of fresh organic vegetables/fruits.
4 - Handing over of your property after stay
You are leaving your property and you do not want to deal with stewardship. This pack is intended to facilitate your departure:
-
Interior/exterior visual inspection
-
Ventilation
-
Domestic waste and sorting
-
Beds unmade, household linen removed
-
Shutdown of all electrical equipment
-
Closure of water valves
-
Verification and closing of all openings, locks, shutters, etc.
-
Restarting the alarm system
-
According to owner's instructions
-
Report by phone, text message or email, supporting photos if necessary
​
Options available at extra charge:
Quick or neat cleaning, dishes, laundry, outdoor furniture storage, wintering of the swimming pool, protection of fragile trees in the garden in winter, etc.
5 - Emergency Visit
You are stressed by an incident report (leak, alarm signal, bad weather, etc.) and you want to be clear ? Think you forgot to turn off the gas, unplug the iron, lock a door, etc.? Victoria and Co. undertakes to intervene on site as soon as possible to reassure you:
-
Visual inspection
-
Immediate report by phone, text message or email, with supporting photos if necessary
-
Immediate intervention (if possible)
-
Any approach to the insurer or the police if necessary
-
Final peace-of-mind-call to the customer
6 - Occasional site attendance
Need to check that a one-off intervention has been carried out correctly (maintenance of air conditioners, cleaning of the roof, wintering of the swimming pool, delivery of fuel, etc.)?
-
Follow-up of the face-to-face intervention
-
Report by phone, text message or email, supporting photos if necessary
-
Transmission / follow-up of the invoice if necessary
7 - Long-term site attendance
Need a trusted entity who watches over your construction site ?
-
Recommendation of a trusted craftsman if needed
-
Reception of the craftsman on the property
-
Progress report of the construction site with photos
-
Checking cleanliness around the construction site
-
Follow-up of the craftsman in the event of non-respect of the agreed deadlines / dissatisfaction of the owner
-
Transmission / follow-up of invoices if necessary
Other services
In addition to these packs, Victoria and Co. also offers a wide choice of private concierge services to help you make the most of your property:
-
Check-in/ check-out of seasonal tenants
- Transportation
-
Child care
-
Minor maintenance
-
Administrative procedures, making appointments, diary management
-
Mail and shipping management
-
Floral decoration
-
Household
-
Gardening
-
Routine servicing/ maintenance/ winterization of swimming pool
-
Laundry/ drycleaner/ dyer/ ironing/ alteration/ house linen purchase
-
Event planning
-
Shopping in town, picking up orders, finding rare items
-
Pets: veterinarian, education, pension, petsitter, grooming
-
Health and well-being: making appointments, recommending professionals, massage at home, organizing spa treatment
-
Luxury services at home: chef, oenology lessons or tasting session, sports coach, floral workshop, etc.
-
Photo session at home or on a specific theme
-
Rental of equipment (sports, for children, etc.)
-
Car rental
-
Vehicle maintenance
-
Organization of guided or gourmet tours
-
Home deliveries: shopping, flowers, luxury picnics, organic fruit and vegetable baskets, etc.
-
Outings: ticket office, cinema, concerts, theatre, exhibitions; sporting events, etc.
-
Sport: reservation of time slots, private or group lessons
-
Recommendations and reservations for restaurants and hotels
-
Travel management
-
Holiday organization